Comments on: Why We Charge A Restocking Fee http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/ Opportunity to sell stun guns, pepper sprays, personal alarms, TASERS, Mace, Knives Thu, 22 Jul 2010 00:17:13 +0000 hourly 1 http://wordpress.org/?v=3.0 By: SafetyMode Systems - Pepper spray, stun guns, tasers, surveillance cameras, hidden cameras, and more. http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-2158 SafetyMode Systems - Pepper spray, stun guns, tasers, surveillance cameras, hidden cameras, and more. Wed, 23 Dec 2009 03:13:21 +0000 http://www.safetytechnology.com/blog/?p=74#comment-2158 Thanks for explaining this Mike...makes sense. Thanks for explaining this Mike…makes sense.

]]> By: Michael Brandt http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1901 Michael Brandt Fri, 17 Apr 2009 20:18:39 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1901 The restocking fee is not a problem for us. We offer a satisfaction guarantee but I put it in writing on my web store that there will be a 25% restocking fee for any returned item from our customers. I have never had a problem with a customer being upset about the restocking fee because they know it up front. I also want to add you won't find a better wholesaler to deal with than Safety Technology. Trust me I have dealt with a bunch of others that didn't treat me right. Safety Tech has always been fair, honest and have taken good care of me as a distributor. I really appreciate their drop ship program! Thanks Michael! The restocking fee is not a problem for us. We offer a satisfaction guarantee but I put it in writing on my web store that there will be a 25% restocking fee for any returned item from our customers.

I have never had a problem with a customer being upset about the restocking fee because they know it up front.

I also want to add you won’t find a better wholesaler to deal with than Safety Technology. Trust me I have dealt with a bunch of others that didn’t treat me right. Safety Tech has always been fair, honest and have taken good care of me as a distributor. I really appreciate their drop ship program!

Thanks Michael!

]]> By: Dozier McKendree http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1839 Dozier McKendree Sat, 21 Mar 2009 15:47:58 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1839 No explanation should be needed. It's just one of those necessary downsides to being a business that accepts returns, but thanks for letting those who don't understand see things a little clearer. Mike and Nancy go way out of their way to make things as easy and painless for us as they can. You have no idea what goes on behind the scenes unless you've been there.(running a large business is what I mean). They bend over backwards for their distributors where others in the same business don't. They work far above the bar in my opinion. Happy Anniversary to you Mike and Nancy. We wish you many more happy years together. No explanation should be needed. It’s just one of those necessary downsides to being a business that accepts returns, but thanks for letting those who don’t understand see things a little clearer.
Mike and Nancy go way out of their way to make things as easy and painless for us as they can. You have no idea what goes on behind the scenes unless you’ve been there.(running a large business is what I mean). They bend over backwards for their distributors where others in the same business don’t. They work far above the bar in my opinion.

Happy Anniversary to you Mike and Nancy. We wish you many more happy years together.

]]> By: Erica Ruth http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1836 Erica Ruth Fri, 20 Mar 2009 19:31:52 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1836 Mike, Congrats to you and Nancy on the anniversary. Thanks for the very clear and concise explanation of the restocking fee. I can't ask for anything else. It's a fair fee - and I got a business class to boot. Keep it coming, Mike! Best Regards, Erica Mike,

Congrats to you and Nancy on the anniversary. Thanks for the very clear and concise explanation of the restocking fee. I can’t ask for anything else. It’s a fair fee – and I got a business class to boot. Keep it coming, Mike!

Best Regards,
Erica

]]> By: Bill Souza http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1835 Bill Souza Thu, 19 Mar 2009 23:12:09 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1835 Mike, I want to wish you and Nancy a very Happy Anniversary. All I can say is you have to do what you think best. I know you have to recoup some of the money you put out on a product with a small amount of profit. You cannot keep taking the hit. You do what you can to help us out here trying to build a business. Your products are great. But you and your staff are even greater. You answer all the questions we have. You are there for us every step of the way. Thanks Bill Souza Mike,

I want to wish you and Nancy a very Happy Anniversary.
All I can say is you have to do what you think best. I know you have to recoup some of the money you put out on a product with a small amount of profit. You cannot keep taking the hit.

You do what you can to help us out here trying to build a business. Your products are great. But you and your staff are even greater. You answer all the questions we have. You are there for us every step of the way.

Thanks

Bill Souza

]]> By: Matthew Kish http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1823 Matthew Kish Wed, 18 Mar 2009 23:19:46 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1823 Mike - You are a shoot from the hip kind of guy and very honest as well. I am looking forward to a long relationship with you. I love your e-mails. I know you want us all to be as successful as we can. If we make money, you make money. Hopefully I will get to meet you soon. Mike – You are a shoot from the hip kind of guy and very honest as well. I am looking forward to a long relationship with you. I love your e-mails. I know you want us all to be as successful as we can. If we make money, you make money. Hopefully I will get to meet you soon.

]]> By: Rick Ramirez http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1809 Rick Ramirez Wed, 18 Mar 2009 03:50:06 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1809 Thanks for the explanation Mike. It helps us the better understand. I think you provide a lot of help to your distributors and I appreciate it. Happy Anniversary to you and Nancy. Rick Thanks for the explanation Mike. It helps us the better understand. I think you provide a lot of help to your distributors and I appreciate it.
Happy Anniversary to you and Nancy.

Rick

]]> By: Robert Harvey http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1807 Robert Harvey Wed, 18 Mar 2009 01:36:46 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1807 1st Let me start by saying HAPPY ANIVERSARY to you, Mike and Nancy!!!! I think that the restocking fee is beyond fair, you have done a great deal with exposing your distributors to a great way to help others protect themselves as well as thier family's, and also make a living by providing family's with the latest safety technology to make a profit. ......What More could we ask for..... 1st Let me start by saying HAPPY ANIVERSARY to you, Mike and Nancy!!!! I think that the restocking fee is beyond fair, you have done a great deal with exposing your distributors to a great way to help others protect themselves as well as thier family’s, and also make a living by providing family’s with the latest safety technology to make a profit. ……What More could we ask for…..

]]> By: David English http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1805 David English Wed, 18 Mar 2009 00:48:29 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1805 It sounds fair as well as just plain business sense to me. 10% - 12.5% to cover the labor involved in packing and shipping the product out. The other half to cover recieving, unpacking, inspecting and putting the item back in stock. When you think in those terms it sounds like a pretty good deal. It sounds fair as well as just plain business sense to me. 10% – 12.5% to cover the labor involved in packing and shipping the product out. The other half to cover recieving, unpacking, inspecting and putting the item back in stock. When you think in those terms it sounds like a pretty good deal.

]]> By: Chuck Zivkovic http://www.safetytechnology.com/blog/why-we-change-a-restocking-fee/comment-page-1/#comment-1803 Chuck Zivkovic Wed, 18 Mar 2009 00:29:34 +0000 http://www.safetytechnology.com/blog/?p=74#comment-1803 Happy Anniversary Mike and Nancy! Thanks for the great discount. You always give back - I like that. Many happy returns! Happy Anniversary Mike and Nancy! Thanks for the great discount. You always give back – I like that. Many happy returns!

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